Drag blocks
Add messages, menus, questions, conditions and actions.
Automate first contact without losing control of the experience.
Chatbots ajudam sua empresa a responder perguntas frequentes, qualificar leads, abrir tickets e orientar clientes em escala.
Build conversation flows with a visual drag, connect and adjust interface. Create complete journeys without writing code or depending on development for every change.
Add messages, menus, questions, conditions and actions.
Create branches for triage, sales, support and human handoff.
Use the flow on the website, WhatsApp and channels integrated with Tolv.
Each interaction can feed history, CRM, human support and reports, keeping the operation connected end to end.
Create conditional branches based on user answers.
Flows with rules and conditionsCapture and use information throughout the conversation or to feed other systems.
Flows with rules and conditionsEnsure collected answers meet your criteria and quality standards.
Flows with rules and conditionsConnect to external systems for real-time data and process automation.
Flows with rules and conditionsGenerate leads, contacts, companies and business opportunities directly from chatbots into the CRM.
Flows with rules and conditionsUtilize a base de conhecimento para responder perguntas frequentes e resolver problemas comuns e crie tickets.
Flows with rules and conditionsCreate conversational flows in Tolv and publish the same chatbot on WhatsApp, the website widget and the channels connected to your operation.
Interactions stay centralized with history, reports, channel metrics and transfer to human support when the flow needs help.
Use modelos de chatbot focados em capturar leads e otimizar o processo de vendas.
Transfira chats de chatbots para agentes humanos de forma simples e eficiente.
Let the chatbot collect customer data quickly and easily.
Customize chatbot conversation flows to meet your business needs.
Structure complex conversation flows with subflows for specific cases.
Integre chatbots com sistemas externos via APIs para ampliar suas funcionalidades.
O chatbot se integra a outras ferramentas do sistema para apoiar e automatizar etapas do atendimento.
Access solutions and knowledge base content directly from the chatbot.
Send varied content through the chatbot, such as text, images, audio and more, to enrich communication.
Offer satisfaction surveys directly in the chatbot conversation flow.
Get detailed reports on chatbot performance for result analysis.
Centralize conversations from the main customer touchpoints and keep your team handling everything in a single operation.
Channels, conversations, and history brought together so your team can handle every interaction with full context.
Telegram
Messenger
Site Widget
API RESTful
VoIP
Build conversation flows with a visual drag, connect and adjust interface. Create complete journeys without writing code or depending on development for every change.
Access courses, tracks and practical content to accelerate platform adoption, standardize processes and prepare your operation to use chat, automation, AI, reports and integrations with more confidence.
