Everything in containers
All our services are monitored and run as Docker images, including this website. Kubernetes keeps the house in order, Argo CD and Bitbucket Pipelines handle delivery, and we like using RabbitMQ to manage events and queues.
We bring human support, automation and AI together in a complete platform for companies that need to scale customer relationships without losing control, quality or closeness.
Tolv was created for companies that need to centralize channels, automate processes and give more capacity to teams that support, sell and solve every day.
We work with technology and AI, but we value people’s work. Our role is to create tools so human teams, automations and AI agents can work together in a simple, measurable and efficient way.
We were born with the mission of developing software for customer service. Over the years, we evolved into a complete platform that combines channels, tickets, automation, data and AI.
We started by creating software solutions for real support and relationship problems.
Launch of the first version of Tolvnow.
Launch of the first version of Tolvshot.
We directed our experience toward developing specialized customer service and relationship solutions.
We reached the milestone of 200 active customers.
Launch of the first version of Tolvdesk.
We moved to remote operations while staying close to customers, partners and teams.
We learned from different operations, volumes and support journeys across multiple industries.
We migrated our infrastructure to the cloud.
We brought every Tolv platform into one experience, connecting customer service, channels, automation, data and AI.
Through offices, projects, lessons and gatherings, every chapter helped shape the Tolv we know today.
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If you made it this far looking for our stack, welcome. We build a distributed, automated platform designed to grow — without relying on a server named “do-not-turn-off”.
$ kubectl get stack --all-namespaces
> services monitored. coffee is the team’s responsibility.
All our services are monitored and run as Docker images, including this website. Kubernetes keeps the house in order, Argo CD and Bitbucket Pipelines handle delivery, and we like using RabbitMQ to manage events and queues.
We work extensively with artificial intelligence, especially Codex and Claude. They help speed up development, research and review — with people always making the decisions.
Our team works from wherever they do their best work. When a role needs extra availability, some teammates even receive a Starlink antenna. Because losing a deployment to a bad signal was not on the roadmap.
Scrum and Kanban are part of our daily work. We have used Trello and Jira, and today we proudly manage our projects on the Tolv platform itself. We only build what we have experienced: first we experiment, then measure, listen to feedback and turn what we learn into product.
Follow our job openings and team updates on Tolv’s LinkedIn profile.
Retail, education, healthcare, industry, services and digital operations use Tolv to centralize customer relationships and make their teams more efficient.
Centralize channels, organize requests and combine human support with AI in a single platform.