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Simple plans, predictable growth

Platform, team and usage in one monthly fee.

Choose the right plan for your operation and start with a free trial. Every plan brings support, sales, automation and training together.

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Free trial first WhatsApp, AI, and email credits included Tolv Learning for the whole team
Choose your plan

Plans for every stage of your operation

The first charge combines the first monthly fee with Tolv implementation and training.

For a structured start

Start

R$289/month

Up to 5 users included

Monthly feeR$ 289
Implementation and trainingR$ 289
Total charged todayR$ 578
Next monthly fees: BRL 289
  • Chat, tickets, CRM and automation
  • 1.500 conversations per month
  • Tolv Learning with 26 courses
  • BRL 50 in WhatsApp, 500 AI credits and 1.000 emails
Start now You start with a free trial.
Most chosen
For evolving teams

Team

R$750/month

Up to 15 users included

Monthly feeR$ 750
Implementation and trainingR$ 750
Total charged todayR$ 1.500
Next monthly fees: BRL 750
  • Chat, tickets, CRM and automation
  • 4.000 conversations per month
  • Tolv Learning with 26 courses
  • BRL 50 in WhatsApp, 500 AI credits and 2.000 emails
Start now You start with a free trial.
For expanding operations

Growth

R$1.800/month

Up to 35 users included

Monthly feeR$ 1.800
Implementation and trainingR$ 1.800
Total charged todayR$ 3.600
Next monthly fees: BRL 1.800
  • Chat, tickets, CRM and automation
  • Unlimited monthly conversations
  • Tolv Learning with 26 courses
  • BRL 100 in WhatsApp, 1.000 AI credits and 4.000 emails
Start now You start with a free trial.
For scale and governance

Scale

R$3.500/month

Up to 50 users included

Monthly feeR$ 3.500
Implementation and trainingR$ 3.500
Total charged todayR$ 7.000
Next monthly fees: BRL 3.500
  • Chat, tickets, CRM and automation
  • Unlimited monthly conversations
  • Tolv Learning with 26 courses
  • BRL 100 in WhatsApp, 1.000 AI credits and 10.000 emails
Talk to a specialist
For tailored requirements

Enterprise

Contact us

Tailored configuration

Users and structureCustom
Monthly usageCustom
Implementation and SLACustom
Terms defined with a Tolv specialist.
  • Chat, tickets, CRM and automation
  • Custom conversation volume
  • Tolv Learning with 26 courses
  • Custom usage package
Talk to a specialist
See complete comparison
In every plan

A complete foundation to support, sell and grow

Human agent chat

Real-time support with text, emojis, files, audio, queues, departments and centralized history.

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AI agents

Trainable AI agents to answer questions, support requests and qualify opportunities across different channels.

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Intelligent chatbots

Conversational flows to automate triage, answers, integrations and team handoffs.

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Tickets, helpdesk & automation

Organize requests and emails into tickets with automation, priorities, history and deadline control.

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Sales pipeline & CRM

Management of opportunities, sales pipelines, leads, negotiations, contacts and companies.

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Knowledge base

Organize content, processes and answers to support customers, human agents and automation.

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Customer portal

Offer a custom portal for customers to track tickets, access content and talk to support.

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Project Management

Plan and track projects with Kanban, sprints, schedules, dependencies, hours and an integrated Client Portal.

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Data & Dashboards

Monitor your operation in real time with dashboards, reports and support and sales indicators.

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Email Marketing

Create campaigns, automations and transactional emails with responsive templates and complete reports.

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Landing Pages

Create responsive pages to capture Leads, promote products and share resources.

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Status Page

A Status Page integrated with the Customer Portal to communicate availability, incidents and maintenance transparently.

Explore solution
Implementation that builds autonomy

At Tolv, implementation also trains your whole team.

Tolv implementation and training prepares your operation to get more from the platform from day one.

  • 26 courses in Tolv Learning
  • Certificates for participants
  • Online access from anywhere
Implementation and trainingKnowledge that grows with your team.

Every plan user has access throughout the contract term.

Usage included

Credits for Official WhatsApp, AI, and email marketing from the first month

Included allowances renew monthly. The official WhatsApp channel requires a separate subscription. If you need more usage, add top-ups without changing plans.

PlanMonthly conversationsWhatsApp creditsAI creditsEmail sends
Start1.500R$ 505001.000
Team4.000R$ 505002.000
GrowthUnlimitedR$ 1001.0004.000
ScaleUnlimitedR$ 1001.00010.000
EnterpriseContact us
Plan allowance renews every monthUsage alerts at 70%, 90% and 100%No automatic overage without authorization
How usage is calculated

Understand what each allowance includes

Each usage type tracks a different activity within the platform.

Monthly conversations

The total number of service interactions during the month, combining chats started and tickets opened.

WhatsApp credits

Used to send outbound messages through Meta’s official WhatsApp API.

AI credits

Used for AI Agent interactions, model training, knowledge base translation, text improvement, and other features powered by AI models.

Email sends

The emails sent through campaigns, automations, and other email marketing communications on the platform.

Flexibility to grow

Add users without immediately changing plans

Additional users are billed monthly and follow each plan limit.

StartR$ 75 per user/month

Up to 5 additional users, for 10 users total.

TeamR$ 65 per user/month

Up to 10 additional users, for 25 users total.

GrowthR$ 65 per user/month

Up to 14 additional users, for 49 users total.

ScaleR$ 90 per user/month

Up to 25 additional users, for 75 users total.

EnterpriseContact us
FAQ

Frequently asked questions

Do I subscribe immediately?

No. Every signup starts with a free trial. The selected plan records your interest to guide the next steps.

What is charged on the first purchase?

The first charge includes the first monthly fee and Tolv implementation and training. Regular monthly fees follow.

What is Tolv implementation and training?

It prepares the operation and trains the team, with Tolv Learning access, 26 courses and certificates.

Do monthly credits roll over?

The allowance included in the plan renews monthly and does not roll over. Separately purchased credits do not expire.

Can I add users?

Yes. Start, Team, Growth and Scale support additional user ranges. Above them, we help you select the next plan.

When should I choose Enterprise?

When your operation needs custom users, usage, security, SLA or commercial terms.

Ready to try it?

Start free and find your ideal plan with Tolv.

Try the platform before subscribing and grow with a structure built for your team.

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