A quick view of how to build automation, guide conversations and deliver standardized answers without losing organization.
Build journeys with steps, menus, rules and integrations without depending on development for every adjustment.
Collect data, understand customer intent and route each conversation to the right path.
When support needs a person, the bot transfers the conversation with history and context.
Chatbots ajudam sua empresa a responder perguntas frequentes, qualificar leads, abrir tickets e orientar clientes em escala.
Each interaction can feed history, CRM, human support and reports, keeping the operation connected end to end.
Start nowBuild conversation flows with a visual drag, connect and adjust interface. Create complete journeys without writing code or depending on development for every change.
Create conditional branches based on user answers.
Capture and use information throughout the conversation or to feed other systems.
Ensure collected answers meet your criteria and quality standards.
Connect to external systems for real-time data and process automation.
Generate leads, contacts, companies and business opportunities directly from chatbots into the CRM.
Utilize a base de conhecimento para responder perguntas frequentes e resolver problemas comuns e crie tickets.
Use SMS and email sending features for two-factor authentication and stronger security.
Integrate with external systems to automate repetitive tasks, such as sending invoices and payment slips
Oferecemos uma plataforma completa de treinamentos online e webinars para capacitar sua equipe a usar o Tolv de forma eficaz.
Centralize conversations from the main customer touchpoints and keep your team handling everything in a single operation.
Telegram
Messenger
Site Widget
API RESTful
VoIP
Create conversational flows in Tolv and publish the same chatbot on WhatsApp, the website widget and the channels connected to your operation.
Interactions stay centralized with history, reports, channel metrics and transfer to human support when the flow needs help.
Use modelos de chatbot focados em capturar leads e otimizar o processo de vendas.
Transfira chats de chatbots para agentes humanos de forma simples e eficiente.
Customize chatbot conversation flows to meet your business needs.
Let the chatbot collect customer data quickly and easily.
Amplie as capacidades do chatbot integrando-o a diversos canais de atendimento.
Structure complex conversation flows with subflows for specific cases.
Integre chatbots com sistemas externos via APIs para ampliar suas funcionalidades.
Create advanced flows to solve more complex problems autonomously.
O chatbot se integra a outras ferramentas do sistema para apoiar e automatizar etapas do atendimento.
Access solutions and knowledge base content directly from the chatbot.
Send varied content through the chatbot, such as text, images, audio and more, to enrich communication.
Offer satisfaction surveys directly in the chatbot conversation flow.
Get detailed reports on chatbot performance for result analysis.
Access courses, tracks and practical content to accelerate platform adoption, standardize processes and prepare your operation to use chat, automation, AI, reports and integrations with more confidence.
