Solutions

Channels, team and data in one operation.

Features combined according to the company process.

Implementation guided by support, sales and service.

Real-time support with text, emojis, files, audio, queues, departments and centralized history.

Trainable AI agents to answer questions, support requests and qualify opportunities across different channels.

AI-powered CX Intelligence to analyze conversations, measure quality, identify patterns and guide Agent Growth.

Organize requests and emails into tickets with automation, priorities, history and deadline control.

Conversational flows to automate triage, answers, integrations and team handoffs.

Management of opportunities, sales pipelines, leads, negotiations, contacts and companies.

Organize content, processes and answers to support customers, human agents and automation.

Offer a custom portal for customers to access information, tutorials, FAQs and support tickets.

Monitor your operation in real time with dashboards, reports and support and sales indicators.

Official integrations with the most popular channels

Centralize conversations from the main customer touchpoints and keep your team handling everything in a single operation.

Omnichannel Channels connected to Tolv support

Instagram

Messenger

Twitter

Site Widget

API RESTful

VoIP

Learn more about integrations Try it free